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HIVE TAX AI

Hive TA Technologies Privacy Policy

Date Last Revised : January 11, 2024

Hive Talent Acquisition Technologies Inc. and its affiliates ( “we”, “us” or “our”) respect your privacy.

This Privacy Policy describes the types of “Personal Data” we collect through our products and services (our “Services”). This policy also describes how we use Personal Data, with whom we share it, your rights and choices, and how you can contact us about our privacy practices. This policy does not apply to third-party websites, products, or services, even if they link to our Services or Sites, and you should consider the privacy practices of those third-parties (including your tax professional’s website) carefully.

This Privacy Policy has the following sections:

  • What Personal Data We Collect
  • How We Collect Personal Data
  • How We Use Personal Data
  • Who We Share Personal Data With
  • Steps We Take To Secure Personal Data
  • How Long We Retain Personal Data
  • Your Rights and Choices
  • Updates To this Privacy Policy
  • How to Contact Us

What Personal Data We Collect

Category Examples
Name & Contact Information Name, address, phone number, email address
Account Information Account ID, User ID, account profile, settings and preferences, purchase history, subscriptions, and registrations
Security Information User credentials (username and password) and similar security information, individual network activity in security and audit logs
Billing & Payment Information Payment and payment card information or bank account information, billing contact details
User Contributions & User Content Personal information in content and communications uploaded, sent, shared, or inputted through our Services or via our networks and infrastructure, including feedback you provide to us and the content of communications between you and us or sent via our network and Services
Device & Browser Information Network and internet service provider (ISP) information, Internet Protocol (IP) addresses, device and browser identifiers, device and browser information, advertising identifiers, cookie/tracker identifiers and related information
Usage and Browsing Information Usage, search, and browsing history, user journey history (including clicks, navigation, user actions, interactions, and session replays), usage and diagnostics analytics and metrics, including on our Services and on our internal networks a
Location Data Region, country, state, and coarse and precise geolocation data
Demographic Information Age, date of birth, marriage status, gender, children and employment
Tax and Financial Information Financial status, tax returns, financial filings and related tax and financial information, including relationship to specific tax professionals

How We Collect Personal Data

Direct Interactions: You provide your personal information when you interact with us, such as when you register for our Services, fill in forms, use our chat functions, or otherwise communicate with us.

User Contributions: We collect your personal information when you or others upload, share, send, or input that information through our Services or networks, or when you or they communicate with us.

Automatically: We automatically collect personal information about you when you interact with us, such as when you use our Services, visit our offices or events, open emails or view advertisements from us, request support from our technical support or customer service personnel, or otherwise communicate with us. We may collect some of this personal information by using cookies and other similar technologies.

Third Party or Publicly Available Sources: We may receive your personal information from third parties, such as our third party business partners (including tax professionals).

How We Use Personal Data

This section includes details of the purposes for which we use personal information and the different legal reasons (also called legal basis) for processing that personal information. 

  • To fulfill our contractual obligations, including to register your account and provide our Services to you and your tax professional.
  • To communicate with you about our Services and process related transactions
  • For any purpose with your consent or to follow your instructions
  • To operate, improve, and/or personalize our Services, corporate networks and devices, offices, events, and related infrastructure
  • To develop new products, services, content, and other offerings
  • To monitor the usage of our Services, corporate networks and devices, offices, events, and related infrastructure
  • For audit usage of our Services, corporate networks and devices, offices, events, and related infrastructure, including consumer interactions
  • To ensure the security of our Services, corporate networks and devices, offices, events, and related infrastructure
  • To detect fraud and abuse, including for our Services, corporate networks and devices, offices, events, and related infrastructure
  • To manage our internal operations (such as account administration, corporate asset deployment, billing, troubleshooting, repair)

Who We Share Personal Data With

Hive TA Technologies does not share your  Personal Data with unaffiliated third parties. We share your Personal Data with trusted entities, as outlined below:

  • Your organizations and contacts, including your tax professional who utilizes our Services.
  • Our service providers who enable us to provide the Services, including service technical support. 
  • With law enforcement, government agencies, or other third parties in order to comply with any law, court order, legal request, or other legal process, as well as to enforce our agreements or protect the rights, property, or safety of our business, employees, customers, or others (including for the purposes of cybersecurity, fraud protection, and credit risk reduction).
  • With others when necessary to fulfill your consents or to follow your instructions

Steps We Take To Secure Personal Data

We work to implement technical and organizational measures designed to protect the security of personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. The security of your information also depends on you: you are responsible for using unique, strong usernames and passwords for each of your accounts, and for keeping those usernames and passwords confidential. We are not responsible for the circumvention of any privacy settings or cybersecurity measures contained on our Services, and any transmission of personal information is at your own risk.

How Long We Retain Personal Data

We retain personal information as long as necessary to perform and improve the Services.  We endeavor to delete or make inactive the Personal Data you provide to us once it is no longer relevant or necessary. 

Your Rights and Choices

Your local privacy laws may grant you rights with respect to your personal information, and we will not knowingly discriminate against you because you have exercised any of your privacy rights.

In order to exercise your data protection rights, you may contact us at privacy@hivetatech.com. We take each request seriously. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your Personal Data. If you feel that you have not received a satisfactory response from us, you may consult with your data protection authority.

For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If we no longer need to process Personal Data about you in order to provide our Services or our Sites, we will not maintain, acquire or process additional information in order to identify you for the purpose of responding to your request.

Updates To this Privacy Policy

This Privacy Statement is expected to change over time. We reserve the right to update it at any time, for any reason. We will notify you of changes to our Privacy Statement by updating the “Last Updated” date and posting the updated Privacy Statement on this page. We may email periodic reminders of our notices and terms and conditions, but you should check our website  frequently to see the current Privacy Statement and any changes made to it.

Contact Us

 If you have any questions or complaints about this Privacy Policy, please send us an email to privacy@hivetatech.com.